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If your business is just getting into working with bloggers, here's some advice for how best to get started.

In a world where customers are "always on" with the Internet, social media and handheld devices, you no longer have the luxury of a 24 hour response time to Customer Service calls.

Website graders analyze the performance of your site and make recommendations on how you can improve.

Snapchat has removed Local Stories, laying off around 15 staff, in a move that many speculate could be another step towards an IPO.

How do BuzzFeed go about creating viral content, what are the most common formats they use to maximize reach? Here are some key lessons from BuzzFeed's most shared content.

“Having a coordinated enterprise approach in social media was a real priority,” says Kimarie Matthews of Wells Fargo.

As you develop and curate content for your audience, here are three reasons why you should show the human side of your cause.

How can individuals and the organizations they represent benefit from have a strong personal brand? Jorgen Sundberg recently spoke with personal branding expert Jennifer [...]

Here are some tips on how to prioritize your social media marketing to-do list based on how Harvard Medical School does it.

eMarketer has predicted that Snapchat will quadruple their revenue within the next four years.