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Twitter has expanded Moments functionality to mobile, which will make it a more appealing proposition to more users.

In this Social Media 101 post, Patrick will walk you through the process of creating a Facebook Business Page for your brand.

Fitbit employs a bilateral approach to online customer care, focusing separately on social media and communities, though both groups report up through the same department. Fitbit does a [...]

Twitter has released a new infographic looking at Christmas shopping behaviors among Australian users.

Here are some key tips to help you conduct an effective social media audit.

Here's some key advice on how B2B brands can boost their content using art of storytelling.

Your profile photos your digital first impression - it's important to make it count. 

Here are four tactics you can use to show your brand's human side while still staying ‘on brand’.

Twitter has added a new count of direct replies on tweets, as well as a new way to rank replies for each user.

Facebook has announced the addition of Instant Games for Messenger and News Feed.