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Google has released a new infographic outlining the rising trend of watching online-originated content on your TV set. 

Customer reviews offer a great opportunity to not only learn, but establish stronger connections. 

Creating great content without any plan for promotion can be a huge waste of time. Here are a few tips on how to get your content the exposure it deserves. 

Asking for customer feedback in the right format, and at the right time, can greatly improve your response rate.

Google has released a new Bitmoji-like tool for Google Allo which uses machine learning systems to automatically generate personalized sticker packs based on your [...]

This infographic provides an overview of Facebook's 10-year strategic plan and broad product roadmap.  

Here are five ways you can convert online browsers into paying customers with the use of simple techniques.

Here is a recap of our May 9th #SMTLive Twitter chat comparing the best and worst of social media Stories for brands. Which platform thrives? And who will survive?

Facebook has announced a new News Feed algorithm update, this time focused on reducing the reach of links to webpages loaded with crappy ads.

Twitter has provides an overview of the key elements of their feed algorithm and how it decides which tweets to show you.