Having access to more data via social is powerful, but to truly maximize social data, you first need to outline your key objectives, then match the data points against those KPIs.
In a new episode of The Social Zoom Factor podcast, Pam Moore looks at the key foundations and processes required to create and manage an effective business blog.
The latest research on how people are getting their updates about the US Presidential Campaign highlights the rising important of social media channels.
If your read my posts on a regular basis you will have already picked up that I think patient engagement – proper two-way dialogue and not just didactic communication – is critical [...]
It's mid-July already, that means it's time to start thinking about the upcoming holiday season. To help, Facebook's released a new set of data insights to help plan your outreach efforts.
Twitter is opening up the account verification process, giving all users a chance at getting one of those prestigious blue checkmarks on their profile.