“We’re starting to see repeat customers because we were able to serve them in the channel of their preference. If we can pick up on an issue, get it fixed, and let the customer [...]
Organic reach has been in decline across almost all platforms. If you're looking for new ways to get more attention without paying for ads, here are some tips.
Messaging apps and chat bots have the potential to revolutionize how business is done. In this post, contributor Brian Honigman outlines the case for chat bots, and why they'll become so [...]
Twitter has unveiled a new research tool called ‘Twitter Insiders’ - a group of more than 12,000 Twitter users who serve as a sort of immediate research and feedback group to [...]