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Everybody’s on social media, but most aren’t using it right. Learn how to get the most out of it by monitoring social media in real time.

Facebook has released a new resource to help users identify fake news reports.

This infographic provides an overview of the significant opportunities available through Facebook Live. 

As it moves to build on it's business potential, Snap Inc. has announced two new ad options for Snapchat.

Twitter has released a more data-efficient version of their app to connect more people in areas of low connectivity.

LinkedIn recently released a new feature that can boost your visual appeal (and impact) on the platform.

Social media measurement can be daunting, but you need to track the right elements to ensure you stay on track.

ouTube has announced a change to their Partner Program that will restrict users from being able to monetize their YouTube content till they reach 10,000 lifetime views on their [...]

YouTube has announced the launch of YouTube TV, the next step in the changing face of TV content.

In a departure from the usual format, Episode 49 of the Focus on Customer Service podcast offers up a first-hand account of the customer taking center stage at Social Media [...]